Legal

Terms & Conditions – top64

These Terms and Conditions govern your use of the top64 platform — including account registration, gaming activity, deposits, withdrawals, bonuses, and responsible gaming obligations. By creating an account and using top64, you confirm that you have read and agreed to these terms in full.

Last updated: June 2026  ·  Applies to all top64 accounts and services

What These Terms Cover

A quick overview of the main areas covered by top64's Terms and Conditions. The full text follows below.

Account Eligibility

Only Filipino residents aged 21 and above may register. One account per person. Identity verification is required before any withdrawal can be processed.

Deposits and Withdrawals

All transactions are in Philippine Peso. Withdrawals are processed to GCash, Maya, or Philippine bank accounts via Instapay or PESONet after identity verification.

Fair Gaming Rules

All game outcomes are determined by random number generation or live dealer results. Manipulation, exploitation of errors, or use of automated tools is strictly prohibited.

Bonuses and Promotions

Bonuses are subject to specific terms including wagering requirements and eligibility conditions. Bonus abuse or multi-accounting to claim offers results in account suspension.

Account Security

You are responsible for maintaining the confidentiality of your login credentials. top64 will never ask for your password and uses OTP-based verification for sensitive actions.

Responsible Gaming

top64 supports responsible gaming through self-exclusion options, session limit guidance, and dedicated resources for players who need support managing their gaming activity.

Please read these Terms and Conditions carefully. By accessing or using the top64 platform, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree, do not register for or use the top64 platform.

1 Acceptance of Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and top64 ("the Platform", "we", "us"). They govern all access to and use of the top64 website, including all gaming products, account services, promotions, and related features.

By completing registration on top64, you confirm that:

  • You have read and understood these Terms in full.
  • You are legally eligible to use the platform under these Terms.
  • You agree to comply with all rules set out in this document and any supplementary rules applicable to specific games or features.
  • You accept that these Terms may be updated from time to time and that continued use of the platform after an update constitutes acceptance of the revised Terms.

These Terms apply alongside top64's Privacy Policy and any game-specific or promotion-specific rules published on the platform.

2 Eligibility

To register and use top64, you must meet all of the following eligibility requirements:

  • You must be at least 21 years of age.
  • You must be a resident of the Philippines.
  • You must not be excluded or self-excluded from any gaming platform or under any legal prohibition from participating in online gaming.
  • You must not be acting on behalf of another person or using a shared, borrowed, or fictitious identity.
  • You must have the legal capacity to enter into binding agreements under Philippine law.

top64 reserves the right to request proof of age and identity at any point. Accounts found to be registered by ineligible players will be suspended and any remaining balance handled in accordance with applicable rules.

3 Account Registration

Each player may hold only one active account on top64. Duplicate accounts — whether registered under the same name, identity document, device, payment method, or IP address — are not permitted and may result in suspension of all associated accounts.

Registration Information

When registering, you must provide accurate, current, and complete information. This includes your full legal name, date of birth, contact number, and a valid email address. You are responsible for keeping your account information up to date. Providing false or misleading information during registration is a violation of these Terms.

KYC Verification

Before your first withdrawal is processed, top64 requires identity verification (KYC). You will be asked to submit a government-issued ID and may be asked for additional documents to confirm your identity, address, or payment method. top64 may request KYC documentation at any stage, not only at withdrawal. Failure to complete KYC within the requested timeframe may result in account suspension.

Account Access

Your account is personal and non-transferable. You may not sell, transfer, or allow another person to access your account. top64 is not liable for any losses resulting from unauthorised access caused by your failure to protect your login credentials.

4 Deposits and Payments

All deposits and transactions on top64 are conducted in Philippine Peso (₱). top64 supports Philippine online and mobile banking channels, bank transfers, and local e-wallets including GCash and Maya as deposit methods, subject to availability and any minimum or maximum amounts stated at the time of transaction.

Deposits must be funded from a payment method registered in your own name. top64 does not accept deposits from payment accounts belonging to third parties. Credit cards and cryptocurrency are not accepted as deposit methods on top64.

Deposit funds are credited to your account balance upon successful confirmation from the payment provider. top64 is not responsible for delays caused by third-party payment processors, banking systems, or e-wallet providers.

top64 reserves the right to set minimum and maximum deposit limits, to request documentation confirming the source of deposited funds, and to reverse a deposit if it is found to violate these Terms or applicable regulations.

5 Withdrawals

Withdrawal requests are processed to the same Philippine payment method used for your deposit, or to a payment method registered in your name following successful KYC verification. Withdrawals are paid in Philippine Peso and directed to GCash, Maya, or a Philippine bank account via Instapay or PESONet.

Processing Times

top64 aims to process approved withdrawal requests promptly. Actual receipt of funds depends on your bank or e-wallet provider's processing schedule and is outside top64's direct control. For more information on the withdrawal process, visit the Withdrawal page.

Withdrawal Conditions

  • KYC verification must be completed before any withdrawal is approved.
  • Withdrawals will only be processed to accounts and payment methods verified as belonging to you.
  • If a bonus has been applied to your account, the applicable wagering requirements must be met before bonus-derived funds can be withdrawn.
  • top64 reserves the right to apply additional verification steps for large or unusual withdrawal requests.
  • Withdrawals requested from accounts under review or investigation may be held pending resolution.

top64 VIP members receive priority withdrawal processing as part of their tier benefits. See the VIP page for details.

6 Gaming Rules

top64 offers several gaming categories including Casino slots and table games, Live Casino, Sports Betting, eBingo, and Fish Games. Each category operates under its own game-specific rules, which are displayed within the relevant section of the platform.

Game Outcomes

Casino and eBingo outcomes are determined by certified random number generation systems. Live Casino results are determined by live dealer actions conducted in real time. Sports Betting outcomes are determined by the results of real sporting events. Fish Games results are determined by the platform's game engine. top64 does not manipulate outcomes and does not guarantee any particular result for any player.

Technical Errors

In the event of a technical fault, system error, or game interruption, top64 reserves the right to void affected bets or rounds and refund the wagered amount to the player's account balance. Winnings resulting from a clearly identifiable technical error will not be honoured.

Betting Limits

Minimum and maximum stake limits apply to all games and bet types. These limits are displayed within each game or betting market and may be adjusted by top64 at any time without prior notice.

7 Bonuses and Promotions

From time to time, top64 makes bonus offers and promotional features available to eligible players. All bonuses are subject to specific terms that will be communicated at the time the offer is presented. These terms include, but are not limited to, eligibility criteria and wagering requirements that must be satisfied before any bonus-derived balance can be converted to withdrawable funds.

top64 does not publish fixed bonus percentages, minimum deposit thresholds for bonus activation, or guaranteed cashback rates as standing commitments. Any specific bonus details will be stated clearly in the promotion communication at the time the offer is active.

Bonus Abuse

Attempting to exploit bonuses through multi-accounting, coordinated betting, arbitrage strategies, or any other method designed to circumvent the intent of a promotion is prohibited. top64 reserves the right to cancel bonuses, withhold related winnings, and suspend accounts where bonus abuse is identified.

8 Prohibited Conduct

The following actions are strictly prohibited on top64 and may result in immediate account suspension, cancellation of winnings, and forfeiture of account balance:

  • Registering more than one account or assisting another person to register a duplicate account.
  • Providing false identity information during registration or KYC.
  • Using automated bots, scripts, or software tools to place bets or interact with games.
  • Exploiting game errors, software bugs, or system vulnerabilities for financial gain.
  • Colluding with other players in any game where player-vs-player interaction applies.
  • Using funds of illegal origin on the platform (money laundering).
  • Attempting to access another player's account without authorisation.
  • Engaging in any form of fraud, misrepresentation, or deceptive behaviour toward top64 or other players.
  • Depositing using a payment method not registered in your own name.

top64 monitors platform activity for prohibited behaviour. Any player found in violation of this section will have their account reviewed and may be permanently banned from the platform.

9 Account Security

You are solely responsible for the security of your top64 account. This includes maintaining the confidentiality of your password and ensuring that your registered email address and mobile number remain secure and accessible only to you.

top64 uses OTP (one-time password) verification for sensitive account actions including withdrawals and password changes. You should never share your OTP with anyone, including persons claiming to represent top64. top64 staff will never ask for your password or OTP.

If you suspect that your account has been accessed without your authorisation, contact top64 support immediately via the contact details on this page. top64 is not liable for losses arising from your failure to maintain the security of your own account credentials.

All platform connections are protected by SSL encryption. For additional account security guidance, visit the FAQ page.

10 Privacy and Data

top64 collects and processes personal data in accordance with its Privacy Policy. By registering on top64, you consent to the collection, use, and storage of your personal information as described in the Privacy Policy.

top64 uses your personal data for account management, identity verification, fraud prevention, customer support, and, where you have opted in, promotional communications. top64 does not sell personal data to third parties.

For full details on how your data is collected, stored, and used — and for information on your rights under applicable data protection regulations — please read the Privacy Policy.

11 Responsible Gaming

top64 is committed to providing a gaming environment that supports responsible play. Online gaming on top64 is intended as entertainment. It involves real financial risk and does not guarantee any return on amounts wagered.

top64 is strictly for players aged 21 and above. We encourage all players to set personal deposit and session limits, take regular breaks, and treat gaming as a leisure activity with a defined budget — not as a source of income or a method of recovering previous losses.

Players who feel that their gaming activity is becoming problematic are encouraged to use self-exclusion tools or seek support. top64's Responsible Gaming page provides practical guidance, self-assessment resources, and information on where to seek additional support in the Philippines.

top64 reserves the right to impose account restrictions, cooling-off periods, or permanent exclusions on accounts where there is evidence of problem gambling behaviour, regardless of whether the player has requested such action.

12 Account Suspension and Closure

By top64

top64 may suspend, restrict, or permanently close any account at its discretion, including but not limited to cases involving: violation of these Terms, suspected fraud or money laundering, failure to complete KYC, provision of false information, or technical and security concerns. Where an account is suspended pending investigation, access to the account balance may be temporarily restricted.

By the Player

You may request closure of your top64 account at any time by contacting support. Before closure is finalised, any outstanding wagering requirements or pending transactions must be resolved. Funds remaining in your account balance at the time of closure will be returned to your verified payment method, subject to identity verification.

Dormant Accounts

Accounts with no login activity for an extended period may be classified as dormant. top64 will notify you before any dormancy-related action is taken on your account balance.

13 Limitation of Liability

top64 provides its platform on an "as available" basis. While we make reasonable efforts to ensure continuous and secure access, top64 does not guarantee uninterrupted availability of the platform and accepts no liability for losses arising from:

  • Platform downtime, maintenance windows, or technical outages.
  • Delays or failures caused by third-party payment processors, banks, or e-wallet providers.
  • Losses resulting from your own decisions, betting strategy, or gaming activity.
  • Unauthorised access to your account resulting from your failure to secure your credentials.
  • Force majeure events including natural disasters, infrastructure failures, or government action.

To the fullest extent permitted by applicable law, top64's aggregate liability to any player shall not exceed the total amount deposited by that player in the 30 days preceding the relevant claim.

14 Changes to These Terms

top64 reserves the right to update or amend these Terms at any time. When material changes are made, top64 will notify registered players via email or through a prominent notice on the platform. The updated Terms will display the date of last revision at the top of this page.

Continued use of the top64 platform after the effective date of any revision constitutes your acceptance of the updated Terms. If you do not agree with a revised version, you should discontinue use of the platform and request account closure.

15 Contact

If you have any questions about these Terms and Conditions, or if you need to raise a concern related to your account, please contact the top64 support team:

  • Email: support@top64.vu
  • Platform: top64.vu

For questions specifically about privacy and data handling, refer to the Privacy Policy. For responsible gaming support, visit the Responsible Gaming page. For general platform questions, the FAQ is a good starting point.

top64 support is available in English and is reachable around the clock for account and platform queries.

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